Frequently Asked Questions

At Kitchens Complete, our customers come first. We’ve tried to answer as many questions as possible to help you through the process of choosing and designing your new bespoke kitchen.

If you have further questions please don’t hesitate to give us a call on 01283 701 001 or 01332 229223, send an email to, or pop in and see us at our showroom!

Why should I choose Kitchens Complete?

Kitchens Complete is a bespoke kitchen design and installation company based in Hilton and Mickleover in Derbyshire with 12 years in business.

We use the finest materials, build to the highest quality, and accommodate any size or style. Our installations are done by our trusted local team of polite, friendly fitters and tradespeople.

We ensure to provide a first-class service to design your bespoke kitchen. If you have any questions prior to, during, or even after the kitchen installation process, we are here to help.

How far do you travel to fit your kitchens?

Kitchens Complete is based in Hilton and Mickleover, near Derby. As a local, family-run kitchen design company, we like to work closely to home. If you’re in the Derbyshire, Nottinghamshire, Staffordshire, or Leicestershire area, we would love to design and install your bespoke kitchen.

Do you have a showroom?

Yes, we do! Feel free to come down and visit us at our showroom in Mickleover, Derbyshire.

The showroom is fitted out with a range of cabinets, appliances, flooring, worktops and fittings. A member of staff will always be on hand to answer any questions you have about our products and installation process.
If you would like to have a showroom consultation, book an appointment online today.

What kitchen styles do you offer?

In a nutshell, we offer all kitchen styles.

Shaker kitchen styles have minimal detailing and add a timeless design to your home. They are universal and suit country cottages, period homes and add a traditional twist to contemporary properties.

In-frame kitchen styles are when the cupboard door sits within a frame fitted inside the kitchen carcass. The door opens within the frame, creating an elegant feature.

Modern kitchen styles can provide a calm backdrop to a chaotic space. They are perfect for those wanting a sleek, streamlined, and minimalist design.

Handleless kitchen styles provide an ultra-minimalist style to your kitchen and are a chic, understated addition to your contemporary home.

Take a look at our gallery page for examples and inspiration.

What are the kitchen trends for 2023?

There are several kitchen trends for 2023.

Kitchen islands are here to stay, but with a bit of an upgrade. Freestanding furniture, like baker’s tables are becoming popular. They are multifunctional and help provide a flexible arrangement for your new kitchen.

Gone are the days of neutral-coloured kitchens, in 2023, why not add a splash of colour to your space? Pastel colours, such as pinks, greens, and blues are appearing quite popular. Bolder colours like greens and blues have been on trend recently, with a resurgence of red. These colours add a statement to your kitchen, giving it a fresh and modern look.

There are some practical features that are becoming more popular this year. Warming drawers have recently increased in popularity in domestic homes. Modern wine cellars remain popular, seamlessly fitting into your kitchen layout. Pantries are making a comeback in 2023. They are extremely practical and many people are now wanting to include a pretty pantry within their new kitchen.

What is the typical cost of one of your kitchens?

Our kitchens are designed to suit your needs. We can work to your budget to create the perfect bespoke kitchen for you.

Once we’ve discussed the features of your new kitchen, we can provide a free no obligation quote. Contact us today to get started!

How much is your kitchen design service?

Our kitchen design service is free. This is all part of your free no obligation quote.

Once we have measured your kitchen and discussed what you would like, we use the latest ArtiCAD design software to design your bespoke kitchen. This includes line drawings of your kitchen with all the measurements and detailed 3D images from various angles. These images include everything from the colour of the floor to the appliances on the worktops.

What is the lead time from me ordering?

On average, everything should be completed within 2-3 weeks of your kitchen being ordered.

This can be dependent on the size of the job and the material of the worktops. With laminate or wooden worktops your kitchen will normally be complete in 2 weeks, whereas with quartz or granite solid worktops it can take 3 weeks. Any additional building work on top of the installation of your kitchen, could mean it would be nearer 4 weeks.

What guarantees do you offer?

To give you peace of mind, all our kitchens come with a guarantee. We offer the following guarantees on our products:

  • Cabinets – 10-year guarantee
  • Doors – 6-year guarantee
  • Labour – 2- year guarantee
  • Solid worktops, i.e. quartz – 20-year guarantee
  • Karndean flooring – 35-year guarantee

What other services do you offer?

At Kitchens Complete, not only do we create the perfect bespoke kitchen for your home, but we also offer several other services.

In addition to designing and installing your kitchen, we also do extensions, garage and loft conversions, electrical work, plumbing, flooring, plastering, decorating, tiling and waste removal.

What brands of cabinets and storage do you fit?

At Kitchens Complete, we use Kesseböhmer cabinets and storage.

The Kesseböhmer group have been creating high quality kitchen storage solutions for over 60 years. Their products combine tradition and innovation to help customers make the most of their space and help streamline the work process.

What brands of appliances do you fit?

You name it, we probably fit it!

Some appliances we’ve fitted in the past include:

  • Siemens
  • NEFF
  • Bosch
  • CDA
  • Quooker
  • Zanussi
  • AEG
  • Indesti
  • Hotpoint
  • Whirlpool
  • Electrolux
  • Abode

We want your kitchen to be the best it can be. If you want specific appliances installing, let us know.

What flooring do you lay?

Vinyl flooring is one of our most popular and we use Karndean as they are the leading manufacturer of luxury vinyl flooring. Karndean have 3 different ranges: gluedown, loose lay, and rigid core. These can come in many different designs and if you’d like to find out more about the options available to you, check out their website.

In addition to Karndean, we fit carpets, ceramics, porcelain, tiles, and more!

What kind of worktops do you fit?

At Kitchens Complete, we fit several types of worktops:

  • Solid Surfaces – Made for high-use and high-moisture environments, solid surfaces are typically used for seamless countertop installations.
  • Quartz – A low maintenance option with minimal scratching or chipping, it also has nearly unlimited colour options, making it a great choice for a contemporary kitchen.
  • Granite – Suitable for all kitchen layouts, granite is extremely durable and resistant to staining. Granite worktops have a more natural finish than quartz.
  • Laminate – Perfect for a family kitchen, laminate worktops are extremely hardwearing and resistant to scratches and stains.
  • Wood – Adding premium appearance to your home, wood worktops are incredibly durable and have natural anti-bacterial properties.

How long have you been in business?

Kitchens Complete was launched in 2011. Co-owner and Director, Troy Kendrick-Thorpe has over 25 years of experience in the kitchen industry. Our co-owner and Director Philip Hemmings has a background in design, manufacturing, and production.

Do you have samples of your work?

Yes, we do! Our showroom provides a great example of our work. You can also view some of our kitchens on our gallery page. Or you can get a free brochure sent out to you.

What do I need to do to prepare for my kitchen renovation?

At Kitchens Complete, we will take care of everything for you, from start to finish.

For a smoother process, prior to our initial chat, why not have a brainstorm of the features and appliances you would like to include in your home? If there is anything you don’t currently use, consider not including it in your renovations. Also think about the budget for your kitchen, check out our simple guide to planning the cost of your new kitchen.

What is the typical workflow for a kitchen renovation?

We will have an initial chat, which provides the perfect opportunity for us to discuss any unique features you would like in your home. Once we have the details, we will explain the styles, trends, products, and accessories available that would complement your requirements.

We will then go away and design your kitchen using the latest ArtiCAD design software, including line drawings with all the measurements and 3D images from various angles.

With the design complete, it’s time for you to come to the shop to look at the actual products and to discuss the next steps.

Once everything is agreed, we will create a schedule of work and introduce you to the tradespeople working on your renovation.

If you’d like more detail on this process, read more here.

What is a reasonable budget for a kitchen?

At the end of the day, it depends on what you want! If you’d like to include many smart devices or technical appliances, your budget will need to be higher.

In 2022, the average UK new kitchen cost around £10,000. Your kitchen should cost no less than 5% of the current value of your home, and no more than 15%. Don’t forget to budget for the unexpected.

How can I make the most of my space?

At Kitchens Complete, we will help you make the most of your space in your new kitchen. Whether you have a small or large kitchen, we will work with you to design the most suitable kitchen for your needs.

Having multiple storage options is one of the best ways to make the most of kitchen space. Making use of every corner and empty area can make your kitchen feel more spacious. It’s important to make every centimetre count, but don’t worry, we can help design the perfect way to maximise your space.

Will a new kitchen increase my home value?

If your original kitchen is old, worn, or out-dated, a new kitchen can transform the look of your house. A new kitchen can increase your home-value, depending on what you have installed, and can add up to 6% of the value of your home.

Can I have an island?

Yes! An island is a great feature to include in your new kitchen.

At Kitchens Complete, we have designed kitchen islands with inbuilt refrigerator drawers, hobs, dishwashers, ovens, hobs, and more! You can also choose the shape of the island, so it perfectly fits your kitchen. A kitchen island suits the style and aesthetic of any kitchen, making them a great addition.

What are the most popular kitchen layouts?

At Kitchens Complete, we know how important it is to get the right kitchen layout. Some of the most popular layouts are:

  • One Wall Kitchen – Typically found in smaller kitchens, this kitchen consists of cabinets installed against a single wall.
  • Galley Kitchen – This consists of two rows of cabinets with a passage between.
  • L-Shaped Kitchen – The open-plan layout is practical and provides you with a lot of flexibility when designing your kitchen.
  • U-Shaped Kitchen – This layout is great for multiple users at one time, there is plenty of space for storage.
  • Island Kitchen – A popular layout, an island offers great functionality along with suiting any style and aesthetic.
  • Peninsula Kitchen – For those wanting an island that must be space-conscious, a peninsula combines an island with a kitchen counter.

What if I require advice months or years after installation?

If you require any advice after installation, don’t hesitate to get in touch. At Kitchens Complete, we care about customer satisfaction and want to ensure you’re getting the complete kitchen. Call us on 01332 229223 or email us at